Tuesday 22 March 2011

Desserts@Le Chocolat Cafe




Iyuan said eateries with all that ambience have service that sucks. He's always right, i'm always bummed. Those in Ann Siang always fail us in flying colours (except Shots@Ann Siang Hill which i went to with Shasya)!

Le Chocolat Cafe is no different. The small seating area inside was all occupied by a bunch of chirpy middle-age people, so we had to go al-fresco & nobody came to serve the table, so i figured ok tis is a cafe perhaps I should order from the counter. But when another couple arrived at a table behind me, they were given menus, and orders were taken & they got served really fast (maybe cos they were more visible to the staff inside the cafe).BUT there was no excuse for me to wait for a terrible 30 mins to be served when the no. of customers were subsidin, not full-house. It sucks tt I have to go order my food on my own, and simply to take the cakes out of the display & make mocha by the staff take tt long! I stormed in & asked the cashier why they take so long to serve our food. A hungry woman is an angry woman! She said "oh! sorry we'll serve them soon." 2 minutes later...Her colleague came out and asked me "Sorry ma'am what was ur order?"

The young Malay staffs were obviously not attentive especially the cashier! I nearly wanted to say "Pls dun make Melayu more layu in the service dept!!!" but i held back. Thank God i didn't have PMS!

The Ice Mocha came too bland, the cakes though nice don't taste fresh. My raspberry chocolate cake had uneven dry spots, like it's been refrigerated for some time.

Worst first impression ever!




4 comments :

  1. Stick to Arab St cafes for good service.

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  2. hey babe, email them for feedback?
    sometimes we got to fight for what we want, but lets fight peacefully..heh
    no doubt the pics looks good, if you didn't write the experience you had to endure it sure looks enticing :)

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  3. arab street cafes? oh man...it's not always sunny there also dude but one of em, FIKA has since improved in food portions & service, somewhat.

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  4. yes.
    juz the shop sign looks enticin enuff for me to check it out!
    i hope it's a one-off mistake.
    such things always happen when i'm with iyuan. such a turn-off, really.

    ReplyDelete